Knowledgeable people who are passionate about fire protection and delivering incredible service — that’s what we’re all about. Since 2000, we have offered a customer service experience that our clients adore; they rave about the ability to talk to a live person when they call and the knowledge our staff has out in the field. Our team has a genuine sense of pride in the products and services we offer across all facets of fire protection and a desire to share their knowledge with our customers so they can run their business and keep the general public safe.
In 2017 we adopted a new brand promise, Expertise Empowered, which signifies our commitment to employ and train fire protection experts who will take action and are entrusted to do their jobs resulting in the best solution for our clients.
This promise permeates throughout our company, promoting a call to action for the Century Fire Protection staff to treat every project and every client with the highest level of customer service and provides each staff member with the empowerment to make decisions on their own, in order to do the right thing and get the job done.